Our Products & Solutions

NLDC uses a data-centric approach to delivering products and solutions. Systems are designed to track the life-cycle of every transactional element from inception to final disposition with an emphasis on accuracy and system performance.

At the core of every NLDC solution is a data architecture designed to allow full visibility and tracking of every toll transaction, customer account and their interrelationships.

We customize our application suite to meet the needs of the tolling authority. Our superior software development methodology allows us to deliver custom solutions in a timely and cost-effective manner.
 

Customer Service Center (CSC)

The CSC application uses state-of-the-art, multi-tier client/server architecture in conjunction with web-based and rich-client user interfaces. We specialize in using Microsoft technologies throughout our application suite. The CSC supports all customer service functions related to walk-in, back office and call center facilities.
 

Violations Processing

We integrate with commonly used video capture, optical character recognition (OCR), and vehicle recognition systems to identify and track violations. Our sophisticated image review process is designed for high throughput while minimizing operator error. Using enhanced matching techniques to group multiple violations to a single violator account we are better able to manage violators (particularly frequent violators).  Intelligent data storage and retrieval systems allow critical violation data, including images, to be available online throughout the violation life-cycle.

Our solutions include integration with DMV's, collection agencies, administrative law courts and municipal courts.
 

Customer Service / Account Management Web Site

Business-to-Business Custom Interfaces

• Department of Motor Vehicle (DMV) look-ups
• Credit Card Processing
• Credit Collection
• Out-Sourced Document Printing
• FedEx
• UPS
• United States Postal Service